Tata AIA Life Insurance Claim Settlement Ratio

July 21, 2021
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As per IRDAI annual report, the latest claim settlement ratio of Tata AIA Life Insurance is 99.07% for the Financial Year 2018-19.

Life Insurer Claims pending at the start of the period Claims Intimated
(FY 2018-19)
Total Claims (Claims Pending+Claims Intimated) Claims Paid
(FY 2018-19)
CSR%
(FY 2018-19)
Tata AIA Life 0 2700 2700 2675 99.07%
  • The claim settlement ratio of 99.07% is the indicator of the number of death claims settled by Tata AIA Life Insurance against the total claims 2700 reported for the FY 2018-19.
  • Rs 145 crores has been paid as the claim amount against 2675 claims reported in the FY 2018-19 by Tata AIA Life Insurance Company.
  • 25 claims have been rejected, resulting in Claim Repudiation of 0.93% for the FY 2018-19.

Past 5 years CSR Trends for Tata AIA Life Insurance Co.

Consistency to maintain a higher claim settlement ratio through the past 5 years is considered to be good. The past claims settlement ratio trends will reveal the consistency and inclination of the Tata AIA Life Insurance Co. towards the settlement of life claims.

Let’s go through the past 5 years’ CSR trend of Tata AIA Life Insurance Company.

Financial Year Claim Settlement Ratio (%)
2014-15 94.47%
2015-16 96.80%
2016-17 96.01%
2017-18 98.00%
2018-19 99.07%

TATA AIA Life Rank in Claim Settlement among other Life Insurers

CSR rank signifies the position where Tata AIA Life Insurance Company lies, with respect to other life insurers in the industry from the financial year 2014-15 to 2018-19. This rank is based on the claim settlement percentage attained by Tata AIA Insurance Co. in the respective financial years.

Tata AIA Life Insurance Claim Settlement Ratio Ranking 2018-19

 

 

How Claim Settlement Ratio (CSR) is calculated?

The Claim Settlement Ratio is expressed as the number of claims settled divided by the total number of claims reported in a given financial year, including the claims outstanding at the beginning of the financial year. The claim settlement ratio is expressed in percentage which is helpful for comparing the claim settlement data by the customer across insurers. The claim settlement ratio is calculated for every financial year.

Claim Settlement Ratio = Total claims settled / Total claims received
where, Total Claims received = (Claims reported in the financial year + claims pending at the start of the year)
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