IndiaFirst Life Insurance Claim Settlement Ratio

July 21, 2021
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As per IRDAI annual report, the latest claim settlement ratio of IndiaFirst Life Insurance is 92.82% for the Financial Year 2018-19.

Life Insurer Claims pending at the start of the period Claims Intimated
(FY 2018-19)
Total Claims (Claims Pending+Claims Intimated) Claims Paid
(FY 2018-19)
CSR%
(FY 2018-19)
IndiaFirst Life 3 2239 2242 2081 92.82%
  • The claim settlement ratio of 92.82% is the indicator of the number of death claims settled by IndiaFirst Life Insurance against the total claims 2242 reported for the FY 2018-19.
  • Rs 75 crores has been paid as the claim amount against 2081 claims reported in the FY 2018-19 by IndiaFirst Life Insurance Company.
  • 144 claims have been rejected, resulting in Claim Repudiation of 6.42% for the FY 2018-19.

Past 5 years CSR Trends for India First Life Insurance Co.

Consistency to maintain a higher claim settlement ratio is considered to be good. Past claims settlement ratio trends will reveal the consistency and inclination of the IndiaFirst Life Insurance Co. towards the settlement of death claims.

Let’s go through the past 5 years’ CSR trend of IndiaFirst Life Insurance Company.

Financial Year Claim Settlement Ratio (%)
2014-15 72.21%
2015-16 71.87%
2016-17 82.65%
2017-18 89.83%
2018-19 92.82%

IndiaFirst Rank in Claim Settlement among other Life Insurers

CSR rank signifies the position where IndiaFirst Life Insurance Company lies, with respect to other life insurers in the industry from the financial year 2014-15 to 2018-19. This rank is based on the claim settlement percentage attained by IndiaFirst Life Insurance Co. in the respective financial years.

IndiaFirst Life Insurance Claim Settlement Ratio Ranking

 

How Claim Settlement Ratio (CSR) is calculated?

The Claim Settlement Ratio is expressed as the number of claims settled divided by the total number of claims reported in a given financial year, including the claims outstanding at the beginning of the financial year. The claim settlement ratio is expressed in percentage which is helpful for comparing the claim settlement data by the customer across insurers. The claim settlement ratio is calculated for every financial year.

Claim Settlement Ratio = Total claims settled / Total claims received
where, Total Claims received = (Claims reported in the financial year + claims pending at the start of the year)

 

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